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Although Fruugo retailers endeavour to deliver within these timescales, please note that the above timescales are estimated and not guaranteed. The delivery timescales do not include any customs clearing times beyond Fruugo's control. Any customs or import duties charged on delivery are solely the responsibility of the customer.

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Please allow additional shipping time for deliveries to exceptional locations that are hard to reach, and also during busy periods such as Christmas. All carriers deliver during normal business working hours and may require a signature on receipt, so please ensure your order is delivered to an address where someone will be available to accept it. We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.

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We strongly recommend that you use registered mail and insure any high-value packages , since neither Fruugo nor the retailer take responsibility for shipments that are lost or damaged during return transportation.

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Please ensure you retain a proof of postage receipt so in the unlikely event your parcel goes missing, you will have proof you sent it. You will be refunded within 14 days of the retailer receiving back the goods. We will notify you by e-mail once the products reach the retailer and are accepted for return. Where a retailer has offered to collect the goods, you will be refunded within 14 days of cancelling your contract.

Unless a product or products you wish to return arrived to you damaged or faulty, you are responsible for the return transportation costs. If you chose to pay for a non-standard delivery, we will only refund the cost of our least expensive, standard delivery. Include at least the following information:. We will generally instruct you to ship the damaged product back to the retailer.

If the replacement can't be made, or if you wish to cancel the order, you will be refunded in full. You will also be reimbursed for reasonable returns postage costs for damaged or faulty goods once we have received your postage receipt. The owners were aware of our request because they apologised when we arrived, saying they were using the car for a tour he didn't e-mail us to inform us of this. There are so many better options in Labuan Bajo now. Set in a quiet area though still a walkable distance from the main drag, this hotel is basic but ticks all the boxes.

The staff were so helpful with suggestions and gave us some great tips and were concious of giving honest advice. We ended up staying an additional night and would probably recommend asking for a room on the two upper floors if you can for more privacy, more light, a view and less mosquitoes. We hired one of their brand new scooters for a day. All of the positive reviews that I read before booking this hotel are totally deserved. The welcome was warm and friendly and the cup of tea a really nice touch.

Breakfast is brought to the room and laid out on the balcony table-very indulgent! They also looked after our suitcases while we were on a boat trip for 4 days. And the manager has arranged a day trip for us tomorrow which sounds really inclusive and good value. No complaints at all. The owner met us at the airport to tell us that his hotel had lost it's water supply so he was putting us up at a nearby hotel at his expense we had booked but not paid. He gave us lots of info for our visit we regret that we were not able to stay with him after our return from the Komodo Is water was still out.

Note that our rating is purely for the staff as we never got to see the hotel. Free beakfast in the room anytime! Wifi not reach all the rooms. Really kind and helpful owner. Absolutely recommended!

Great place to base yourself to explore the area. Really helpful staff, the manager picked us up from the airport and even drop us at our dive shop to sort out our trip.

here He recommend a day tour agent who sorted a great day trip to the park Komodo leisure. They offered and got up at to make us breakfast which was lovely! The hotel is 10 mins walk from the main restaurant area, this means no noise at night. Well stocked shop near with really cheap prices. The place is basics but is clean and has AC. Kawasuri has been the best hotel I have been in the last past 3 months traveling thru Asia. It is a new hotel, very clean, spacious room with balcony and breakfast is included and they bring it to you in your room so you can have breakfast on your balcony enjoying the view.

As soon I arrived I knew I was going to like it and I did! I had the chance to meet other people while been in the common area located close to the kitchen.

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And you can even use the kitchen to cook your own food. Abdul son of the owner is an amazing guy, very nice with a good english and very friendly.

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He has been very responsive every time I tried to communicate with him via emails. Nacer the owner is also an amazing person very welcoming.

Thanks Abdul, Nacer The location was about 20 mins walk from the harbour. The staff we really friendly and helpful. They serve you breakfast whenever you want! The room itself is big with a comfy bed, no bedside tables and room is a bit bare but fair for the price. Also the breakfast is served on your terrace but not collected for up to 6 hours later. Un poco alejado del centro, no hay nada alrededor. Personal muy amable e incluye recogida del aeropuerto gratis.

Bref tout ce dont vous avez besoins sur place. Salle de bain un peu moins propre, mais convenable. Indonesia Hotels. Labuan Bajo Hotels.

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Book Hotel Kasuwari. See all properties in Labuan Bajo. Rooms Reviews Map. Hotel Kasuwari. Jalan H.